Privacy policy.
Privacy Policy
Effective Date: 08/21/2023
This Privacy Policy outlines how Aligned Life Physical Therapy ("we," "our," or "us") collect, use, store, disclose, and protect your personal information when you engage with our physical therapy services, utilize our physical clinic location in Arizona, and visit our online presence. We are committed to upholding your privacy rights and ensuring the confidentiality of your personal information in line with applicable laws and regulations.
1. Information Collection:
When you engage with our physical therapy services or utilize our physical clinic location, we may collect the following types of personal information from you:
Contact Information: Name, address, email address, and phone number.
Medical Information: Relevant medical history, diagnoses, treatment plans, and progress reports.
Insurance Information: Insurance provider, policy details, and billing.
Payment Information: Credit card details and other payment information.
Usage Data: Information about your interactions with our online presence, including IP address, browser type, device information, and website activity.
2. Use of Information:
We may use the personal information we collect for the following purposes:
Provision of Services: To schedule appointments, assess and deliver personalized physical therapy services, and manage patient records.
Communication: To communicate with you regarding your treatment, appointments, billing, and any updates or changes to our services.
Insurance and Billing: To process insurance claims, verify coverage, and facilitate payment for services rendered.
Legal Obligations: To comply with legal and regulatory obligations imposed on us.
Marketing and Advertising: With your consent, to provide you with information about our services, promotions, and events.
3. Information Sharing and Disclosure:
We may share your personal information with the following third parties:
Service Providers: We may engage reputable third-party service providers who assist us in delivering our services and maintaining our online presence. These service providers are obliged to protect your personal information and may only use it for the specific purposes for which we engage them.
Legal Requirements: We may disclose your personal information to authorities and institutions as required by law or in good-faith belief that such action is necessary to comply with legal obligations or protect our rights, safety, or property.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred along with our business, subject to the same level of privacy protection.
Cash-Based Physical Therapy Business Policies and Procedures
Introduction
Thank you for choosing Aligned Life Physical Therapy for your cash-based physical therapy services. In order to ensure a smooth and efficient experience, we have established the following policies and procedures. These guidelines outline our commitment to delivering high-quality care, maintaining privacy and confidentiality, and providing transparent and fair billing practices.
Scope
These policies and procedures are applicable to all clients who receive cash-based physical therapy services from Aligned Life Physical Therapy, effective immediately.
1. Appointment Scheduling and Cancellations
1.1. Scheduling an Appointment:
To schedule an appointment, please contact our clinic via telephone or email. Our staff will assist you in finding a suitable time and date for your visit. Or you may schedule through our website.
1.2. Cancellation and Rescheduling:
If you need to cancel or reschedule your appointment, we require at least 24 hours' notice. Failure to provide timely notice will result in a cancellation fee equivalent to 50% of the scheduled session fee.
2. Initial Assessment and Treatment
2.1. Health History and Documentation:
Before your initial assessment, you will be required to complete a detailed health history form. This information is essential for the accurate assessment and development of your individualized treatment plan. All client records will be kept confidential in accordance with HIPAA regulations.
2.2. Assessment Process:
During your initial assessment, our licensed physical therapist will evaluate your condition, assess your functional limitations, and establish goals for your treatment. This process may involve a series of tests, measurements, and an analysis of your medical history.
2.3. Treatment Plan:
Following the assessment, the physical therapist will create a customized treatment plan tailored to your specific needs and goals. This plan will outline the recommended frequency of sessions, therapeutic interventions, and anticipated duration of treatment.
3. Treatment Sessions and Payment
3.1. Payment Options:
Aligned Life Physical Therapy operates on a cash-only basis. Payment is due at the time of service. We accept cash, checks, and major credit cards.
3.2. Session Duration:
Each treatment session typically lasts 45 minutes to 1 hour, but can vary based on the secretion of the therapist and or patient need/preference.
3.3. Package Deals:
Discounted package deals are available for clients seeking multiple sessions. Please inquire with our staff for further details and pricing options.